Course Terms & Refunds
Last updated: 28 October 2026
Nature of courses
SafeTrace Academy courses are non-accredited professional development. They are not nationally recognised training and do not lead to a qualification or licence. Certificates confirm completion and, where stated, a passed practical assessment.
Certificates
Certificates are current for 12 months from completion. Annual refreshers are available. Certificates may be revoked if obtained through misconduct or breach of these terms.
Your own business and insurance
Graduates operate under their own business, their own insurance and their own professional judgement. Completing a course does not make you an employee, agent, contractor or representative of SafeTrace, and does not entitle you to use the SafeTrace name or logo except to state that you completed the course.
Practical days
Attendance requires appropriate clothing and footwear as advised. You must follow the trainer's safety instructions. The trainer may stop your participation if your conduct is unsafe.
Prices
Prices are shown as plain amounts.
Cancellations and refunds
[Refund and transfer policy to be confirmed by Jana — e.g. notice period for practical day transfers and refunds.]
Australian Consumer Law
Our courses come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits your rights under the Australian Consumer Law.
Changes to courses
We may update course content to reflect current guidelines and legislation.